Quality in Careers Guidance

...................................................................................................................................................3 1 THE BACKDROP...................................................................................................................................4 2 WHAT IS GUIDANCE? .........................................................................................................................4 2.1 Guidance Activities ..........................................................................................................................4 2.2 Standards or Guidelines? ..................................................................................................................5 3 OCCUPATIONAL AND EDUCATIONAL INFORMATION QUALITY............................................7 3.1 Printed, Computerised, and Internet-Based Information ..................................................................7 4 STAFF QUALIFICATIONS AND COMPETENCIES...........................................................................9 4.1 Professionalisation, Licensure, Standards and Guidelines ...............................................................9 5 DELIVERY OF GUIDANCE................................................................................................................12 5.1 ISO..................................................................................................................................................12 5.2 Management ...................................................................................................................................13 5.3 Input-Process-Output ......................................................................................................................14 5.4 Learning Outcomes.........................................................................................................................14 5.5 Economic Outcomes.......................................................................................................................15 5.6 Quality Assurance and Indicators ...................................................................................................16 5.7 Mobility: A Quality Outcome?.......................................................................................................18 6 OTHER APPROACHES .......................................................................................................................18 6.1 Intellectual and Green.....................................................................................................................18 7 CONCLUSION......................................................................................................................................20 REFERENCES..............................................................................................................................................22